You can use a coupon code only for in-app (credit or debit card) payments.
To activate your discount, you would need to enter the code before requesting a ride:
- Go to the Main menu (top left corner) then tap Payment
- If you don’t have a card selected, you will be prompted to change your payment method
- Enter the promo code then tap Apply
- If the price is higher than the value of the promo code, the additional cost will be taken from your card
- Apart from specific campaign codes, if the cost of your trip is less than the value of the promo code, the unused balance cannot be applied for future use.
- Referral codes can only be redeemed by new customers who don’t share a payment method or a device with an existing customer
- Referral codes cannot be redeemed by existing users creating new accounts
- Two or more promo codes cannot be applied at once but used one at a time
If you have any issues with promo codes, please contact our Help Team via the app.