If you are experiencing any issues when ordering or during a ride, please take a look at possible solutions.
- Check Google Play for Android or App Store for iOS to see if you need to update the app.
- If needed, update your phone operating system
- If the app is frozen, please restart your phone
- As a last resort, kindly reinstall the app if nothing else fixes the problem
If the issue persists, please contact our Support Team via the app for a solution.